The future of Emergency Operation Centers: Six shifts to consider from COVID-19

...In all its shapes, emergency operation centers (EOCs) have been at the core of emergency management since emergency response became a coordinated team activity. With the arrival of the COVID-19 pandemic, health-specific and, more broadly, disaster-focused EOCs have been under pressure like never before. These EOCs assisted in delivering responses at an unprecedented scale globally, especially in the public sector, helping further validate the concept.